Reviews

***** Auto Repair Experts is rated 4.8 out of 5 stars, based on 26 reviews!

  • *****

    We have used Auto Repair Experts for both of our vehicles. They are professional, courteous and we feel they provide excellent service. I would refer them to anyone looking for quality repair!

  • *****

    Max and the guys do a great job !
    They stand by their repairs and are very professional.

  • *****

    Ken, Max and the team at Auto Repair Experts are our new heroes. Our car recently broke down unexpectedly on the Wando Bridge. We were stressed at being stranded and equally stressed about finding someone reputable to work on our car. I googled and randomly found Auto Repair Experts and they were quick to get the car towed and begin working to find the problem. Max consistently kept in touch with us through calls and texts to let us know how things were going. We were extremely impressed with the courteous and professional way we were treated. They made us feel as if our car was the most important project they had. Not only did they replace the timing belt and get the car running again, but they also performed other long-overdue maintenance, all at a fair and reasonable price. We can't say enough how much we appreciate Auto Repair Experts. We will definitely let them service all our vehicles in the future.

  • *****

    Ken, Max and the team at Auto Repair Experts are our new heroes. Our car recently broke down unexpectedly on the Wando Bridge. We were stressed at being stranded and equally stressed about finding someone reputable to work on our car. I googled and randomly found Auto Repair Experts and they were quick to get the car towed and begin working to find the problem. Max consistently kept in touch with us through calls and texts to let us know how things were going. We were extremely impressed with the courteous and professional way we were treated. They made us feel as if our car was the most important project they had. Not only did they replace the timing belt and get the car running again, but they also performed other long-overdue maintenance, all at a fair and reasonable price. We can't say enough how much we appreciate Auto Repair Experts. We will definitely let them service all our vehicles in the future.

  • *****

    Max, Ken and the crew at Auto Repair Experts are our new heroes! We were recently in a crisis when our car broke down unexpectedly on the Wando Bridge. Naturally, we were stressed over the inconvenience of being stranded, but we were equally stressed about finding someone reputable to fix our car. I randomly googled and found Auto Repair Experts. From the very beginning, we were treated with respect and we felt like our car was the most important project they had going on. The professional approach that Ken, Max, and the team took at getting our car towed, assessed and repaired is the best experience I've ever had. I just can't say enough about the prompt and courteous service we received, as well as the professional workmanship to get our car fixed. Not only did they repair the car, they also performed some long-overdue routine maintenance in a timely fashion and had the car ready for delivery ahead of the promised time, all at a fair and reasonable price. I will definitely be taking all my vehicles back to Auto Repair Experts for any service I need in the future.

  • *****

    What a great experience at Auto Experts!

    The customer service is top notched. As a woman, who does not know much about cars, Ken and Max made sure I was aware of what was being done to my car as they provided a face to face breakdown of my charges as well as additional suggestions. They truly work with you and work to ensure you are satisfied.

    Make sure to contact them before going elsewhere. I wish this business all the success.

    Tamika Johnson

  • *****

    Max and Ken took such great care of my vehicle in a timely manner. I would suggest their honest and knowledgeable service to anyone! Thanks again, guys!

  • *****

    This is the place to bring your vehicle for All repairs. They are the most honest respectful reasonable priced and provide quick service I’ve ever encountered to trust with my car. They did an awesome job getting me back on the road. They went above and beyond what was their responsibility. Not only did they take me home because I was stranded but they took me to run a few errands to get the money to fix the car. They provided me the best customer service I ever seen in any business. Thank you Max, Ken and the mechanic sorry I don’t know your name.

  • *****

    These guys customer service and integrity is astoundingly high. If you are not satisfied with something they will bend over backwards to make it right.

  • *****

    We recently moved to the area and found ourselves in need of a mechanic when we noticed an issue with the brakes on our Pontiac Grand Am. After looking at some garages online, we took our car into Auto Repair Experts. We were really impressed with their customer service through the whole process. They were extremely friendly. Max sent us pictures of my car as it was being repaired. They did exactly the work I asked for, nothing more, nothing less, and did not pressure us into getting more work done. The price was reasonable, and the work was done quickly. Highly recommended.

  • *****

    I was so impressed with the team at this Auto Shop! I brought my car in with an AC problem and Max went above and beyond to make sure I had it done within the day, even though it ended up being a major fix. He even offered and gave me a ride home since I brought the car in myself. The repairs were done thoroughly and quickly and the price was very fair. They also included a 2year warranty and a free car wash! Thank you all so much for being so helpful and so professional. We will definitely be back again!

  • *****

    Finding Auto Repair Experts ended a frustrating 5 year search to find excellent, reasonably priced auto repair and maintenance services in the Lowcountry. Not only are Max and Ken the nicest guys you'll ever meet, they go above and beyond to make sure you understand what's going on with your car, how much the repair will be, and follow up to make sure your satisfied. Each visit includes a very thorough safety check that includes a report in the status of my brakes, tires, fluids, ect. And there's no pressure to do unnecessary repairs. Not once have they told me I needed a new cabin filter. We recently used them to repair a car damaged by an engine fire. Not only did they do an excellent repair job but they kept us informed of the status each step of the way and dealt with our insurance company effectively and efficiently. Couldn't be happier to have them care for all our cars.

  • *****

    The crew here are very ethical in their assessment of your vehicle needs and I have been doing business with them periodically for two plus years. Ken and Max will treat you right. We trust and recommend ARE since moving here three years ago. They have performed maintenance and recommended the right course of action and at reasonable prices. Thanks much!

  • *****

    I took my 2005 Sunfire here after reading a lot of good reviews which I primarily read here on Google. I wanted a place in Goose Creek where I could take my car for service big or small now or in the future. I was very impressed with the service I received at this establishment. Max helped me out and was very patient as he explained everything that was wrong with my vehicle and let me ask all the questions I had. There was a printout with all the parts and labor broken down and Max went over all of them and worked with me to get repairs that were more important and let me know what I could possibly put off for later to bring my price down. I also was able to get my car repaired and available for pick up the next day and that was only because they had to order a tire. It's been about a week and my vehicle is driving great. Max even called me some time after my repair to make sure everything was still. I will definitely take my car back the next time I have trouble and may even start getting my oil changes done here.

  • *****

    Edit: As of today, I have gone from disappointed to thoroughly impressed with this establishment. While the job did not get completed as thoroughly as expected, the company reached out to me and the issue was cleared up. From other reviews I can see that most jobs they do exceed expectations. Thanks for doing great things, and I may visit again in the future if the need arises.

  • *****

    Wouldn't go anywhere else! Really trustworthy and honest! I have had several repairs done there on my 2000 4Runner and have been pleased with the time it took, cost and the work that was completed. I love that they show me and explain the problem with pictures or actually on my vehicle. They don't try to just repair your car to get money either. I know people who have been told it would be better to sell their car rather than the cost of the repair. I have been so happy with the repairs that I drive the extra distance to the shop for my regular maintenance. It's a very small town kind of shop with very friendly, good people working there.

  • *****

    Great service. Very knowledgeable and fair. Will definitely be returning.

  • *****

    I love this place! I've been here twice already, once for an oil leak and the other for a break job. The first time everyone kept telling me it was going to cost well over a thousand dollars to fix my oil leak. I took it here, and they not only found out the problem wasn't what people were saying and took care of my car and all my frantic questions and concerns. The second time my breaks messed up and once again they did a fantastic job!! I will never take any of my vehicles anywhere else!

  • *****

    This is the only place I take my vehicle for repairs. They are very reasonably priced. I've taken my 99 Jeep grand cherokee there a few times the service is quick and very professional. I would deff recommend mend this shop!!

  • *****

    The best automotive shop I have ever been to. My family and I will only go here from now on. Everyone had a good experience.

  • *****

    We had a miscommunication error, that left me feeling taken advantage of, initially. The owner has since called me to apolgize and correct the issue. I did not have my car repaired here, but I imagine with all of the great reviews, you couldn't go wrong. As a business owner, I place great importance on customer service. The owner has impressed me with his kind approach. As a woman who's clueless about cars, I was grateful he explained the process/charges that left me confused. Thanks, again.

  • *****

    I have not yet visited ARE for automotive work, but as soon as I do have a problem, I will be going to them. I will most likely be taking my truck in for a transmission issue soon. Nonetheless, I wanted to make a review here as to why I'm taking my vehicles here from now on. About 5 months ago, I made a big mistake when working on my SUV and crossed a vaccum line with a coolant line. Coolant got into my engine and by the time I realized what I'd done, I had a low-end knock and a new engine was in order. This SUV is a 1998 and although many might not think it's worth it, I wanted to resurrect the vehicle if I could do so without spending an outrageous amount of money. I called about 10 shops to ask around about the cost of installing a remanufactured or a salvaged engine. Most shops quoted me around $2000 to install a salvaged engine, and quoted me upwards of $7,000 for the purchase and installation of a reman. Most shops I spoke with cared little about my situation and just wanted to give me a quote to get me off the phone. The common thread was "bring it in and we'll check it out." Well, that's easier said than done when you have to have it towed. Then I called ARE and spoke with Ken. Who'd have thought you'd be speaking with the owner when you call a shop? Ken didn't just want to know my specific vehicle issue, but he inquired about the entire situation. I explained how it happened, what I did, and what I thought my options were. Ken explained to me that most reputable shops will not install salvaged engines because they have no idea about the condition of the engine. I explained to Ken up front that I really didn't want to spend the money for a remanufactured engine, and, despite knowing that I would never come in to his shop to give him business for this issue, he took about 10-15 minutes of his time to talk with me about the value of the vehicle on the market, the value of the vehicle to me, what my options were, and what he'd do if he were me. I was taken aback that a mechanic, the shop owner, took that much time to put me at ease even when he knew up front that I wasn't going to bring the business to him. He was honest and straightforward with me and never tried to sell me anything or convince me to bring it in to him. When we finished talking, he wished me luck and said if I ever had any issues in the future, to please consider his shop. The whole conversation really put me at ease about a mistake that could have costed me thousands. This is the kind of service, and kind of person, that you just don't find anymore. You can't put a price on honesty and integrity. Ken was extremely genuine and helpful, even though there was no immediate benefit for him. From now on, my vehicles go to ARE.

  • *****

    Best around town in my opinion. Very helpful. They don't make up work as they go. If everything is fine, they will tell you. If there's an issue they usually rate it on a scale of 1-10, and they've been very honest. I always take care of any problem as soon as it begins, but it's understandable if somebody couldn't afford a fix right away. I've been there for a timing belt/water pump on my Subaru and they had it finished in a couple days, and the price was very competitive. I did some research, and they were by far the best. I just returned the same car for an inspection on my suspension. wheel bearings, and brakes because I noticed a grease build up on my axel near the interior CV joint. Turns out it was a transmission hose that had a tiny leak. That goes to show how thorough and honest they are. I would highly recommend them, and I wouldn't take my vehicles any where else for the jobs I couldn't do myself. Plus, they're very friendly, offering water or soda to accommodate their customers.

  • *****

    Absolutely outstanding! The best service garage I've ever dealt with, and I'm over 60. Honest, of course, is always the main necessity, but they're dependable, reliable, and extremely competent. They give me a full explanation of everything, plenty of time to decide, don't recommend unneeded work, and then charge a reasonable fee for services rendered. If it isn't work they perform, they say so and recommend someone. They make it clear that my business is appreciated and want me to return. I've been a customer for several years, and wish I had found them sooner.

  • *****

    I had taken my project car in after exhausting efforts to effectively solve the sudden charging issue that caused the car to run the battery down. The King pointed out a few of the problems like a single bolt mount, missing resistor, and later on -a loose belt. Issues were well explained and he didnt seem to mind talking it out. He only offered to do the entire job with added parts or not at all, which really concerned me because I only wanted to fix the immediate issue in this case. Most of the work felt unnecessary. In the end it turned out to solely be a slippage problem and it broke yet again anyway. So I updated to a Gilmer. King is obviously up for doing the work. I think he'd go even further if I wanted him to. I know if theres anything that I couldnt dive into, that this guy likely would. Best for me to still fight through the small stuff. The guy has a clean shop, clean people, and they love to promote. They will almost* annoyingly keep you updated with everything thats going on with your repair, but people want that. I wouldnt go somewhere where the people dont like what they do or take care of what they have. Ive been getting the feeling that this is about the best youll find in the area.

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